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Changing your Password
One of the first things you may want to do is change your password to something that is easier to remember.
- Enter your Control Panel by going to https://www.yourdomain.com:8443 and entering the username and password that we provided you with. If you domain name has not resolved yet, you may use our control panel instead.
- Click on the Change Password icon.
When you change your password, remember the following:
- Your password should be at least 8 characters long.
- If you forget your FrontPage® passwords. You can uninstall and reinstall the extensions and it will take the current password of the account.
Publishing your Site 
The first, and probably most important, of all the steps is to get your website published to the Internet. There are many programs that will allow you to upload your site. NOTE: When you upload your site to the Internet, you will want to make sure that you name your main page index.html, as this is how our system will recognize your page. Also, make sure that you are uploading your site into the www directory.
For FTP access
Host: yourdomain.com
User ID: Your Account User Name
Password: Your Account Password
Directory: /httpdocs
FrontPage® Users
Publish to this directory: http://yourdomain.com
Setting Up Your E-mail Accounts
Enter your Control Panel and click on the Mail Manager link.
Set up your e-mail client to retrieve the e-mail from the addresses that you just created.
There are many applications available to send/receive email from your computer. Here are some general settings you can use to configure your email application.
Email Address = address@yourdomain.com
Mail Server user name = address@yourdomain.com
Outgoing SMTP = mail.yourdomain.com
Incoming Server = mail.yourdomain.com
For more specific examples, read our Knowledgebase article here.
Your Domain Name
If you have ordered a new domain through us, then it should begin working within 24-48 hours. If your domain is a transfer, read the following:
If you are trying to point your domain name to our servers so that you can use your domain name with your hosting account, you will need to go to your registrar and update the name servers that your domain name is pointing to. Use our name server information below.
You can publish your Web site and view it on the internet by using your IP address until your domain name is pointing to our servers (is transferred). Your IP address is included in your Welcome Email.
On The Brink Designs Name Server Addresses
Primary Server Hostname: ns7.onthebrinkdesigns.com
Secondary Server Hostname: ns8.onthebrinkdesigns.com
Important Advice
Be sure and name your home page: index.html (case sensitive) in order to overwrite your "under construction" page that was created for you automatically. If you are using the Site Creation Tool to create your web pages, this is not necessary.
Microsoft® Frontpage® Users
You can read more about FrontPage® in our Knowldegebase here.
Microsoft® provides free technical support for registered users. Their phone number is 1(425) 454-2030.
You must add Frontpage® extensions to your account before you publish using Frontpage®. To add Frontpage® extensions to your account, go to your Control Panel and click on the "MS Frontpage®" button, and then click on "Add Frontpage® extensions".
If you change your password via the Control Panel, that does not change your password in Frontpage® . To change your password in Frontpage® too, just click the "MS Frontpage®" button in your Control Panel and remove your Frontpage® extensions, then wait about 15 minutes and re-install your Frontpage® extensions. Your Frontpage® password will now be the same as the password for your Control Panel.
How to Install osCommerce and SSH
Please fill out our Install Request form here and put in a request to have these installed on your hosting account.
Online Help
Most questions can be answered quickly by visiting our Knowledgebase Support Center at: http://www.onthebrinkdesigns.com/support.
Our support hours and phone numbers can be found here: http://www.onthebrinkdesigns.com/support.
