On The Brink Designs reserves the right to change this Policy any time.

Email Policy

On The Brink Designs accepts no responsibility for viruses that may be transmitted to you via email, ftp, http or any other means of electronic transfer. On The Brink Designs does provide some virus scanning on its servers. We are monitoring for viruses that could affect our Linux servers, and not viruses that could affect other operating systems like Windows. Therefore, we cannot prevent the transmission of viruses to your computer system via the Internet. It is the responsibility of the client to ensure they have Virus Software and that it is updated regularly.

Indemnification Policy

We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law. You agree to use all On The Brink Designs services and facilities at your own risk. On The Brink Designs specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall On The Brink Designs be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold On The Brink Designs harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against On The Brink Designs, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless On The Brink Designs against liabilities arising out of;

  1. Any injury to person or property caused by any products sold or otherwise distributed in connection with On The Brink Design’s server.
  2. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party.
  3. Copyright infringement.
  4. Any defective products sold to customer from On The Brink Design’s server.

On The Brink Designs shall be the sole judge of what violates this Policy. On The Brink Designs is only responsible to the present owner of the Web hosting space. We verify ownership by credit card number (if paid for by credit card), name, address, username, & password. If you give this information to any other party you risk having your Web site and any other information on your account changed and/or deleted. We are not responsible for any information on your account should you reveal this information.

Payment Policies and Fees

By signing up for an account with On The Brink Designs, you are agreeing that any recurring fees will be automatically renewed, and your credit card will be charged (if you are paying by credit card). Payment is due each anniversary (one month or year) following the date the account was established. Your credit card will be automatically charged on your anniversary (if you are paying by credit card) unless a cancellation request is submitted via your Billing Account. All payment-due notices will be sent by electronic mail (if you are paying by credit card). Check paying customers will receive bills by postal mail. Additional features can be added at any time. Monthly feature prices are not prorated. On The Brink Designs reserves the right to change prices or plans at any time, except those prices that are frozen with our “Price Lock Guarantee”. NOTE: On The Brink Designs charges a $50.00 fee for returned checks as well as charge backs on credit card orders.

Cancellation Policy

You may cancel at anytime. To cancel your account, please use the cancel services request link within your Billing Account area. As a policy, we do not offer credits or refunds for hosting time already expended. Setup fees are non-refundable. All monetary transactions are in $US dollars. NOTE: On The Brink Designs charges a $50.00 fee for returned checks as well as charge backs on credit card orders.

30 Day Money Back Guarantee

If you are dissatisfied with your service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 30 days of the activation of your account.

Our refund policy does not apply to Domain Registrations. Most project agreements do not allow for deposit payment refunds. This money back guarantee is not available after 30 days. Cancellations over the telephone and informal email are not accepted.

Accounts cancelled/terminated by On The Brink Designs for violating our Acceptable Use Policy do not qualify for the 30-day money back guarantee.

All decisions regarding funds qualifying for a refund are at the sole discretion of On The Brink Designs.

Please allow 4-6 weeks for refunds of check payments.

We may modify any of the terms and conditions contained in this Acceptable Use Policy, at any time and in our sole discretion, by posting a change notice or a new agreement on our site.


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